To schedule an appointment, follow the instructions below. If you have any questions please refer to the FAQs page for answers to commonly asked questions.

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Sick/Covid-19 Exposure Office Policy

Your health and well-being are our top priorities. If you're feeling sick or recovering from COVID-19, we recommend waiting until you are fully recovered before scheduling an appointment. Please take a minimum of two weeks to recover after a COVID-19 diagnosis fully. This ensures that you are completely ready and able to benefit from your treatment.

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Cancellation Policy

Your appointment and convenience are of high importance. IHG understands that unexpected circumstances may require schedule adjustments. If you need to cancel or change an appointment, please provide a 24-hour notice to
info@integrativehealthgrp.com or (412) 606-0804.

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Health Insurance Policy

Health insurance patients are responsible for any charges incurred at Integrative Health Group. This includes:
      1. Copay 
      2. Co-insurance: $50 cash deposit is made on the day of the first treatment. $50 will cover future treatment coinsurances; at the end of treatments, if there is money left over, it will be refunded to the patient.
      3. Treatments not covered by health insurance​: cupping and or other conditions treated that insurance will not cover.
      5. Denied claim fee of $110: Integrative Health Group will rectify any denied claims by appealing, but the insurance company ultimately decides whether to pay for the claims. In the rare event that the health insurance company refuses to pay for the claims, the valid credit card on file will be charged a follow-up acupuncture self-pay fee of $110 for every denied claim.

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Health Insurance Patients

To schedule an appointment, the following three steps must be completed. Once these three steps are completed, Integrative Health Group will reach out to schedule an appointment.

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1. Utilize the "ADD BENEFITS" tab to upload your insurance benefits on file. All insurance patients must have benefits on file. 

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"Insurance Company Name" section, please write the health insurance PLAN and the name of the insurance company.

 "Additional Information" section please write "Brookline". 

 

2. UPMC patients must fax a doctor’s referral for acupuncture to 1-412-561-1750. Without a referral, your claim will not go through.A 3. valid credit card must be on file. After the first two steps have been completed a credit card agreement will be sent to the same email that was provided on the benefits form. 

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Once these three steps are completed, Integrative Health Group will reach out to schedule your appointment.

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NOTICE

Please complete paperwork prior to treatment.

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1. Located at the bottom of your appointment confirmation email, you will find a link. Please click this link to complete the required form.

2. UPMC insurance patients only will receive a questionnaire that will be emailed to you. We ask that you print, complete it, and bring it with you to your appointment.

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